Blue Plan Could Be a Good Option

Jul 15, 2020 | Services

Since its inception, Blue Lightning has endeavored to offer our customers the best internet experience possible. One such feature is our Blue Plan, tailored for new customers as well as existing customers who may have an older router and are needing an upgrade but may not have the resources to purchase a new one outright.

The Blue Plan includes premiere home Wi-Fi connectivity, wiring maintenance

and equipment replacement. Internet subscribers with the Blue Plan receive a Calix GigaCenter router that delivers a strong Wi-Fi signal at blazing fast speeds.

The Blue Plan also includes a maintenance plan to ensure the inside wiring and jacks in your home that run your phone and internet service will stay in proper working condition. Your Blue Lightning provided internet equipment is also covered. If issues arise with the equipment, we will troubleshoot it and repair or replace it for free.

All this for only $10 per month (two-year agreement required). However, now through September 2020 Blue Lightning is waiving the $10 per month fee for the first six months.

The GigaCenter dual-band wireless router, that is provided to our internet subscribers with the Blue Plan, provides outstanding Wi-Fi range and performance throughout your home. This powerful router sends data over two different radio frequencies and dedicates bandwidth across the separate Wi-Fi networks to avoid interference and support higher upload speeds.

Also, if your Blue Lightning provided internet equipment experiences issues, you can rest assured that our technical support team will walk you through the troubleshooting process, and if your issue can’t be resolved over the phone, we’ll arrange for a professional technician to come to your home during normal business hours to fix or replace the equipment.

If you are not subscribed to the Blue Plan, the cost for a professional technician to troubleshoot and repair wiring, jacks or other issues related to your Blue Lightning services at your home, including wireless router replacement, could come out of your pocket.

What does it cover? If you experience problems with your phone or internet service – such as static on the phone line or failure of your Blue Lightning provided router – the Blue Plan will cover the charge for a professional technician to come to your home (four hours per year). After an evaluation, the technician will repair any issues caused by wiring, jacks, internet service or your Blue Lightning provided wireless router.

What doesn’t it cover? Installation of new jacks; Repair of telephones, televisions or computers and all peripheral devices; Business Telephone Systems, such as a key system or PBX; Business networking; Skitter TV equipment or service issues; Remote control batteries or battery replacement; Wireless router not provided by Blue Lightning; Customer-caused issues, such as pets chewing on wires, accidentally cutting a wire during a home remodel, etc.

With the fees for the first six months of the two year agreement waived, now is the perfect time to enhance your Blue Lightning experience. For more information or to sign up for the Blue Plan, call us at (970) 483-7343 or visit our website