Customer Service Associate

Wiggins Telephone Association d/b/a Blue Lightning has an immediate opening for a Customer Service Assistant. The successful candidate will serve as a point of contact for new customers, will assist customers with billing inquiries, new service requests, disconnects and special deposits. This person should be able to complete paperwork for service applications and disconnects, investigate credit references of new customers and perform collection functions on delinquent accounts. This position will assist in carrying out marketing plans and strategies to increase the use and sale of equipment and services.

Knowledge of and ability to use computer software using word processing and spreadsheet programs is required and experience with MACC Customer Master will be given strong consideration.

A clean driving record is a must and the successful candidate will be requested to submit to a Motor Vehicle Records Release on their current license for insurance purposes. The successful candidate is required to live within 30 minutes of the business office in Wiggins.

Job Type: Full-time

Pay: $16.00 – $22.00 per hour


  • 401(k)
  • 401(k) matching
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Tuition reimbursement
  • Vision insurance

Schedule: Monday to Friday

Supplemental Pay: Bonus pay

Ability to Commute/Relocate: Wiggins, CO 80654 (Required)

Education: High school or equivalent (Required)

Experience: Customer Service: 1 year (Required)

Security Clearance: Confidential (Preferred)

Work Location: One location

Communication method(s) used:

  • Email
  • Phone
  • In person

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Wiggins Telephone Association, d/b/a Blue Lightning is headquartered in Wiggins, Colorado. Wiggins is approximately 55 miles from Denver International Airport, 40 miles from Greeley, 60 miles from Loveland, and 15 miles west of Ft. Morgan. Hunting, fishing, skiing and all types of activities are easily accessible from Wiggins. Wiggins is proud to offer its residents good schools and a small-town atmosphere

Wiggins Telephone Association offers its employees a competitive benefits package and salary commensurate with qualifications and experience. Wiggins Telephone Association is an equal opportunity employer.